Legal
Delete your account
You can delete your Rynova account and its data at any time. It cannot be undone.
In the app
- 1Open Rynova and sign in.
- 2Go to Profile, then Your data.
- 3Tap Delete account, type DELETE and confirm.
You can download a copy of your data on the same screen first.
Without the app
Email us from the address you signed up with. We delete your account within 7 days and confirm by email.
Email a deletion requestWhat is deleted
- Straight away: your profile, photos, verification selfies, matches, messages, likes, settings and sessions.
- Within hours: photos and voice notes you sent in chats.
- Within 30 days: copies in our backups.
What is kept
- Payment records, without your profile, for 5 years, as tax law requires.
- If the account was banned or reported by several people, a scrambled (hashed) copy of its email and phone number for 2 years, so a ban cannot be dodged by signing up again.
More in our Privacy Policy.